Everything you need to host well.

Practical guides for getting listed, setting prices, replying to guests and earning the reviews that bring more bookings.

Open host dashboard New to hosting?

Getting live

1
Apply to host
Create an account and apply for the host role from your account page.
How it works
2
Add your business profile
Share your address, contact number and a simple location guide.
Business profile
3
Publish a property
Add photos, amenities and prices. Our team reviews it before it goes live.
Your properties
4
Add a package
Offer a day-out experience with set hours, group size and inclusions.
Your packages

Guides

Write a listing guests trust

Guests decide in seconds. Make it easy to say yes.

Lead with your best photo: bright, level, taken in daylight. Show the room, bathroom and entrance.
Use a plain title that says what it is and where, like "Air-conditioned room near Galle Fort".
Tick every amenity you really offer, and don't claim any you don't. Surprises cost you reviews.
Mention house rules, such as ID requirements, in the description, not after the guest arrives.

Price short stays and nights

Three numbers drive most enquiries. Keep them simple and consistent.

Short stay: the price for the first three hours. Make it clearly the entry point guests can compare.
Additional hour: set it so a few extra hours stay below your night rate, or guests will just book the night.
Night rate: runs 7 pm to 8 am. Check a few similar places nearby, and price to your quality, not just the lowest.
Put any extras, such as cleaning, a deposit or a late check-out, in the description so the total never surprises anyone.

Reply fast and clearly

Guests contact several hosts. The first clear answer usually wins.

Reply to calls and messages as quickly as you can, ideally within the hour while you're open.
Confirm four things in writing: date and time, total price, how to pay and the cancellation terms.
Send simple check-in directions: landmark, gate, floor and who to call.
If plans change, tell the guest early and offer a fair alternative.

Help guests find you

A guest who gets lost arrives annoyed. A good location guide prevents that.

Add your Google Maps link and check it opens at the exact entrance, not just the road.
Upload a photo of the main road junction and of your signboard or gate.
Write short directions from the nearest well-known landmark or town.
List nearby attractions with distances, so guests can plan beyond their stay.

Create day-out packages

Packages turn an empty daytime slot into extra income.

Pick a clear idea such as a pool day, birthday or couples' getaway, and name it plainly.
Set the hours and group size, and say whether the price is per person, per couple or per group.
List exactly what's included, such as meals, decorations and equipment, one item per line.
Offer options, such as different room types, each with its own price.

Earn better reviews

Reviews are your best marketing. Most are decided by the small things.

Check the room before every guest: fresh linen, working AC and lights, clean bathroom.
Keep the experience matching the listing. If something changes, update the listing the same day.
Ask satisfied guests to leave a review. One review per guest per property, so make it count.
Respond calmly to feedback and fix the cause. Guests notice when you do.

Hosting routine

Small, regular habits keep your listing accurate and your guests happy.

Every day

Reply to new calls and messages.
Update availability so you never double-book.
Check rooms are clean, stocked and working.

Every week

Review your views and contacts in analytics.
Read new reviews and note anything to fix.
Refresh a photo or two, especially after changes.

When things change

Update prices, amenities and house rules the same day.
Retake photos after renovations or new furniture.
Tell us if your phone number or address changes.

What our team checks

Every property and package is reviewed before it goes live. Get these right and approval is quicker.

Photos are clear, original and show the real property.
Title, description, amenities and location are accurate.
Prices are filled in and match what you'll charge.
Your contact details are correct, so guests can reach you.
The listing complies with our Terms of Service.

Your host tools

Stuck on something?

Check the Help Center for quick answers, or talk to our team about your listing.

Visit Help Center Contact us

Getting live

Apply to host

Create an account and apply for the host role from your account page.

How it works

Add your business profile

Share your address, contact number and a simple location guide.

Business profile

Publish a property

Add photos, amenities and prices. Our team reviews it before it goes live.

Your properties

Add a package

Offer a day-out experience with set hours, group size and inclusions.

Your packages