How can we help?

Search by city or near you, open a listing and check the photos, amenities, prices and reviews. When you've found a place, contact the host by message or phone to confirm availability and arrange your stay. Bookings are agreed directly between you and the host.

Each listing links to the host's location in Google Maps so you can see the area and get directions. Many hosts also add a location guide with photos of the main road and local landmarks.

Day-out packages are experiences put together by hosts, such as a pool day or a celebration. Each one lists the hours, group size, inclusions and price, charged per person, per couple or per group.

Yes. Tap the heart on a listing to save it. Saved stays are kept in your browser on that device, so you don't need an account, but they won't appear on a different device or after you clear your browser data.

Short stays show a price for the first three hours and a separate price for each additional hour. Overnight stays use a night rate that runs from 7 pm to 8 am. Packages are priced per person, per couple or per group. Always confirm the total with the host before you pay.

No. We don't take payments for stays. You agree how and when to pay with the host directly, so ask them to confirm the amount and payment method in a message before you pay.

Cancellation and refund terms are set by each host. Before you pay anything, ask the host what happens if plans change and keep their reply. If you run into a problem you can't resolve, contact us and we'll look into it.

You can browse stays and contact hosts without one. You'll need an account to write reviews or to request host access. Sign up with your email and password, or continue with Google.

Check your spam or junk folder first, and make sure you typed your email address correctly. If the link has expired, enter your email on the sign-in page and choose to resend the confirmation link. Still stuck? Contact us from the email you signed up with.

Use the "Forgot password" link on the sign-in page, enter your email and we'll send you a reset link. The link works once and expires, so use it soon after it arrives.

Sign in and open the property you stayed at to write a review. You can leave one review per property, and you can edit it later from your account.

Create an account, then apply for the Publisher (host) role from the upgrade section of your account page, with your business details. Our team reviews every application. Once approved, you can add your properties and packages from your host dashboard.

Every property and package is reviewed by our team before it's shown to guests. Check its status in your host dashboard. Listings that are pending are still waiting for review, and rejected ones need changes before they can be approved. Clear photos and accurate details help a lot.

Yes. Your host dashboard shows how often your properties and profile are viewed and how many guests tapped to contact you, so you can see what's working.

Listings with bright photos, accurate amenities, clear prices and quick replies do best. Our host resources walk through each of these in detail.

Contact us with a link to the listing and a short description of what's wrong, such as inaccurate details, suspicious requests or unsafe conditions. We review every report, and listings that break our terms can be removed.

Check reviews and the host's profile, confirm the price and payment method in writing, and be careful about paying in full in advance to someone you can't verify. If a request feels wrong, trust your instincts and tell us.